Privacy policy.

PRIVACY POLICY

1. Introduction
Rising Sol ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and use our services.

2. Data Controller

  • Company Name: Rising Sol International 2022, S.L.

  • Address: Calle Wenceslao Delgado, 17, Sangarcia, Spain 40134

  • Contact Email: info@risingsol.eu

  • Phone Number: +34 629 241 444

3. Data We Collect
We may collect the following personal data:

  • Identification data (name, surname, nationality, etc.)

  • Contact details (email, phone number, address)

  • Payment information (for service purchases)

  • Any additional information provided through forms or communication with us

4. Purpose of Processing
We process your data for the following purposes:

  • To provide our concierge services, including visa renewal support and translation services

  • To respond to inquiries and provide customer support

  • To send relevant updates and promotions (only with your consent)

  • To comply with legal obligations

5. Legal Basis for Processing
We process your data based on:

  • Your consent (when subscribing to communications)

  • The performance of a contract (for services requested)

  • Compliance with legal obligations

6. Data Retention
Your personal data will be retained only as long as necessary to fulfill the purposes outlined or as required by law.

7. Data Sharing and Transfers
We do not sell your data. However, we may share it with:

  • Third-party service providers (e.g., payment processors)

  • Legal authorities if required by law

  • Partners involved in delivering our services

8. Your Rights
Under GDPR and LOPDGDD, you have the right to:

  • Access your personal data

  • Rectify incorrect or incomplete data

  • Request the deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • File a complaint with the Spanish Data Protection Agency (AEPD)

9. Security Measures
We implement appropriate security measures to protect your personal data from unauthorized access or disclosure.

10. Contact Information
For any privacy-related inquiries, please contact us at info@risingsol.eu.